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MPS Information Technology Services
MPS Information Technology Services

MPS Power Outages

• ABE South  -  No Outages

• Andersen  -  No Outages

• Anishinabe  -  No Outages

• Anthony  -  No Outages

• Anwatin  -  No Outages

• Armatage  -  No Outages

• Bancroft  -  No Outages

• Barton  -  No Outages

• Bethune  -  No Outages

• Bryn Mawr  -  No Outages

• Burroughs/b>  -  No Outages

• Cityview  -  No Outages

• Davis Center  -  No Outages

• Dowling  -  No Outages

• Edison  -  No Outages

• Anwatin  -  No Outages

• Emerson  -  No Outages

• Fair  -  No Outages

• Field  -  No Outages

• Folwell  -  No Outages

• Franklin  -  No Outages

• Green Central - R  -  No Outages

• Hale  -  No Outages

• Hall  -  No Outages

• Harrison  -  No Outages

• Harry Davis - West  -  No Outages

• Henry  -  No Outages

• HIA Jordan Park  -  No Outages

• Hiawatha  -  No Outages

• Howe  -  No Outages

• Jefferson  -  No Outages

• Keewaydin  -  No Outages

• Kenny  -  No Outages

• Kenwood  -  No Outages

• Lake H. Upper & Lower  -  No Outages

• Lind - Jenny  -  No Outages

• Longfellow  -  No Outages

• Loring  -  No Outages

• Lucy Laney  -  No Outages

• Lyndale  -  No Outages

• Marcy  -  No Outages

• Metro C.  -  No Outages

• Nellie Stone  -  No Outages

• North  -  No Outages

• Northeast  -  No Outages

• Northrop  -  No Outages

• NorthStar  -  No Outages

• Nutrition  -  No Outages

• Olson  -  No Outages

• Pillsbury  -  No Outages

• Pratt  -  No Outages

• Ramsey  -  No Outages

• Roosevelt  -  No Outages

• Sanford  -  No Outages

• Seward  -  No Outages

• Sheridan  -  No Outages

• South  -  No Outages

• Southwest  -  August 15th from 7:00am to 12:00pm they will be testing the generator and transfer switches so power will be going on and off at the site.

• St. Joseph's - Wilder  -  No Outages

• Stadium View  -  No Outages

• Sullivan  -  No Outages

• Transportation  -  No Outages

• Waite Park  -  No Outages

• Washburn  -  No Outages

• Webstern  -  No Outages

• Wenonah  -  No Outages

• Whittier  -  No Outages

• Wilder-Wellstone  -  No Outages

• Windom  -  No Outages

Phishing -Viruses - Malware

• Phishing  -  No issues at this time
• Phishing Information  click here

• Malware  -  No issues at this time
• Malware Information  click here

• Viruses  -  No issues at this time
• Viruses Information  click here

District Technology Updates

• Try the new PASSWORD RESET!!!    
   No need to call the IT Service Desk just
   click here and reset your MPS Password!

• Device Updates  -  None at this time

• Computer Updates  -  None at this time

About IT Services

Who we are and what we do:

We are leaders, trainers, technicians, web developers/programmers and data analysts who strive to provide the best possible service, training and support to all Minneapolis Public Schools students, staff and community.

Who we are and what we do:

MPS will weave technology into the fabric of our work to optimize learning; increase productivity and innovation; and engage our community to maximize student achievement.

Provided Services

IT Services maintains over 35,000 devices in our schools and departments including; desktop computers, laptops, interactive whiteboards, classroom projectors, classroom audio systems, tablets, document cameras, and security hardware. In addition to ensuring proper functioning of district devices, IT Services evaluates & consults on new device requests, assists in the procurement process, and manages installation projects.

We manage all the technology systems, both business and instructional, including: HR/Payroll/Finance, Student Information Systems, Internet/email, tech support, web applications, and classroom technology.

MPS Systems Access Overview

Below is an overview of how to gain access to various MPS Systems. For information on more MPS Systems, visit the Clerical / Admin site or the Instructional site on the staff intranet.

Discovery • CFS • Gradebook

• School clerk/ secretary sends list of new teachers through eTicket. School must also complete scheduling in Discovery for information to feed correctly into CFS & Gradebook.
• Non-teaching staff should request access at: Click here


• School Scheduler assigns courses to staff members
• Staff members automatically has access to MyMPS after receiving their computer login and will see courses the day after the school scheduler has assigned courses to them.


• Complete the following form to request access: Click here

SAP Access:

• Staff should first complete the online of in-person training.
• After training is complete, submit your access request at the link provided:Click here
• If you have QUESTIONS eMail SAPFinanceAccess@mpls.k12.mn.us

eTickets (for IT systems issues)

• For technical support visit: Click here
• Call 612.668.0088
• Email: Click to send an email

Computer(s) & InternetDiscounts for Families of need

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Students and families of need that are interested in receiving older computers should contact their building principal or media specialist.

Minnesota Statute

Minnesota Statute § 125B.52, subd.6 allows a school district to transfer ownership to several identified groups, including "the family of a student residing in the district whose total family income meets the federal definition of poverty.

Minneapolis Policy

Minneapolis Policy 3265 - Disposal of Books/ Equipment/ and Supplies applies as well, which allows us to donate obsolete computers to students/families of need that are free/reduced lunch status.

Internet Resources for Families

Directions to sign up for Parent Portal:

- Parent Portal

Internet service providers:

- Comcast: (Free & Reduced Lunch Status)- Qwest/Century Link:
- Earthlink
- USI Wireless
- US Family

Places for free computer access:

- Hennepin County Libraries
- Coffee shops: Starbucks, Dunn Brothers, Caribou and others

Free Wireless hotspots:

- City of Minneapolis
- Civic Garden
- Community Technology Centers

How to get email addresses:

- Gmail
- Yahoo

Policies related to Computer and Internet Use:

- Policy 6415 Internet and Educational Network Use
- Policy 6415 B Internet, E-mail and Network Rules for Student Use.

MPS Technology Standards

1. Reading and Media Literacy

• Students will select and read for educational and personal goals.
• Standard: Students will appreciate literature and understand literary elements and forms.
• Students will appreciate literature and understand literary elements and forms.
• Critically evaluate films, recordings, and other multimedia formats.
• Students will create multimedia productions.

- Reading K-2 - Reading 3-5 - Reading 6-8 - Reading 9-12

2. Research

• Students will follow a systematic research process that involves formulating a question, gathering, evaluating, and organizing information, drawing conclusions, presenting results to an audience, and evaluating both the product and the process.

- Research K-2 - Research 3-5 - Research 6-8 - Research 9-12

3. Responsible Use of Information and Technology

• Students will understand ethical and safety issues related to information use including plagiarism, citing sources, copyright, intellectual freedom, acceptable use of school technologies, privacy, and evaluation of information.
• Students will use resources responsibly.
• Students will use resources and learn independently and in collaboration with others.

- Responsible use K-2 - Responsible use 3-5 - Responsible use 6-8 - Responsible use 9-12

4. Technology Skills

• Students will select and use appropriate technology for educational and personal goals.

- Technology K-2 - Technology 3-5 - Technology 6-8 - Technology 9-12

Technology Donations

Computer donations from businesses or individuals are gratefully accepted and will be used in the following ways:

• To give students of poverty a computer to take home to work on homework and to do research
• To put computers in a parent resource room for parents to access parent portal
• To add computers for student use in classrooms

If you would like to donate technology to Minneapolis Public Schools, please do one of the following:
1. Call our service desk at 612-668-0088. Hours of operations are 7:30 a.m. - 5:00 p.m.
2. Send an email to itservicedesk@mpls.k12.mn.us

Computer systems should be fully functional and include all necessary cables.


- Intel Processor i3 or greater
- 120 GB Hard drive- 4 GB Memory

Windows PC

- Proof of operating system ownership (usually a sticker with product key)
- Windows 7 or greater120GB hard drive
- 4GB Memory100Mb Ethernet card
- Sound capabilities- Keyboard
- Mouse


- LCD monitor
- 20-inch or larger

Frequently Asked Questions


What do I do when I need tech support?


There are three ways to access IT support:
1. Submit a ticket: http://ehelpdesk.mpls.k12.mn.us
2. Call our service desk: 612.668.0088. Hours of operation are 7:30 a.m. - 5:00 p.m.
3. Send an email: ehelpdesk@mpls.k12.mn.us


How do I log in to my computer?


You should receive your username and password when you first begin working for MPS. Your username is thefirst two letters of your first name, the first three letters of your last name, and three numbers. (e.g. jodoe001). Ifyou do not know your username or password.
please contact IT support at 612.668.0088.


How do I reset my password?


Please use this link to reset your MPS Password: Click here!
If any complications call IT Service Desk 612.668.0088


How do I get access to Discovery, CFS and School Messenger?


To obtain access to Discovery, CFS and School messenger, fill out the access request form at
Click here for: Discovery, CFS, School Messenger Access

Your supervisor will receive an email to approve your access request and then a ticket will be generated so an IT Services staff member can grant access.

Access Request Forms

Contact IT Services Desk Information:
- Phone: 612.668.0088
- Email: itservicedesk@mpls.k12.mn.us